Ashan Sachintha
IT Infrastructure Specialist
A dedicated IT professional with a passion for problem-solving and a strong focus on delivering high-quality technical solutions. Committed to staying updated with the latest industry trends and technologies, with a proven ability to adapt quickly to new challenges and environments.
What I Do
IT Infrastructure Lead and Team Supervisor with 4+ years of experience managing hybrid enterprise environments across Azure, AWS, Microsoft 365, and on-premises datacenters. Experienced in coordinating daily IT operations, supervising support engineers, and ensuring high availability of business-critical systems. Hands-on technical background in server administration and Microsoft 365, Entra and Intune administration, along with on-premises services including Active Directory, DNS, DHCP, and VoIP systems. Proven ability to handle incidents, vendors, user support, and infrastructure upgrades while maintaining service reliability.
My work includes server administration, virtualization, identity management, cloud governance, monitoring, backups, and operational excellence across 24/7 production environments. I've supported clients across Sri Lanka, the U.S., and the UAE, gaining exposure to diverse technical standards, multicultural teams, and enterprise-grade SLAs. I also participate in IT audits, VAPT coordination, and compliance processes—ensuring infrastructure stability and security at scale.What drives me is long-term infrastructure development: improving reliability, reducing downtime, enhancing security posture, and helping organizations transition into modern cloud-integrated ecosystems
Experience
My Career Journey
IT Infrastructure Specialist - Datacenter
Eureka Technology Partners | 2024 May – Present
Team lead for day-to-day cloud and security operations for hybrid Azure (NSGs, Load Balancer, ExpressRoute) /AWS (EC2, S3, Route 53) environments, mentoring junior team members. Managing VMware, bare metal servers, hybrid cloud workloads and cloud governance policies. Setting up and managing Active Directory and Azure AD environments. Leading Microsoft 365 operations: Exchange, Intune, device management and Google Workspace: IAM, OUs, application Management. Supporting enterprise clients (US & UAE) with infrastructure troubleshooting, automation, onboarding & security. Participating in IT audits, VAPT, cloud usage reviews, and remediation plans. Ensuring SLA compliance and contributing to 24/7 infrastructure availability.
IT Support Executive - Datacenter
Eureka Technology Partners | 2023 May - 2024 May
Managed Microsoft 365 tenants, Exchange Online, Entra ID security policies, and Intune device profiles. Working with Google Workspace User management and administration Performed Windows & Linux server administration, patching, VM deployments, and monitoring. Azure VMs, and cloud governance controls. Conducted incident troubleshooting, root cause analysis, and capacity monitoring. Supported compliance processes and infrastructure documentation.
IT Support Associate
Edinborough Products | 2022 December - 2023 May
Leadership in Factory on premises IT support. for On Premises IT operations on System Troubleshooting, Network and Firewall management, Server and Active Directory Management, handled factory Sage ERP system and Finance Systems and handling IT policy and regulation compliance and providing annual IT performance and reports to Factory manager and managing IT infrastructure.
IT intern
Edinborough Products | 2022 June - 2022 December
Responsible for On Premises IT operations on System Troubleshooting, Network and Firewall management, Server and Active Directory Management, IT inventory management, Infrastructure Management and Procurement Management.
My Certifications
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Education
MSc. in IT and Strategic Innovation
Kingston University, London
PGD. in IT (Equal to a British Honors Degree)
BCS, The Chartered Institute for IT
Diploma in IT
BCS, The Chartered Institute for IT
G.C.E. Advanced Level (Commerce Stream)
Ananda College, Colombo
