Ashan Sachintha
Assistant Manager in IT Strategy and Cloud Infrastructure
A dedicated IT professional with a passion for problem-solving and a strong focus on delivering high-quality technical solutions. Committed to staying updated with the latest industry trends and technologies, with a proven ability to adapt quickly to new challenges and environments.
What I Do
IT Assistant Manager and Infrastructure Specialist with 4+ years of experience managing hybrid enterprise environments across Azure, AWS, Microsoft 365, and on-premises datacenters. Experienced in coordinating daily IT operations, supervising support engineers, and ensuring high availability of business-critical systems. Hands-on technical background in server administration and Microsoft 365, Entra and Intune administration, along with on-premises services including Active Directory, DNS, DHCP, and VoIP systems. Proven ability to handle incidents, vendors, user support, and infrastructure upgrades while maintaining service reliability.
My work includes server administration, virtualization, identity management, cloud governance, monitoring, backups, and operational excellence. I have IT support and management experience ranging from FMCG and retail industries to 24/7 Service providing environments. I also participate in IT audits, Infrastructure and network planning and designing, budgeting, and compliance processes—ensuring infrastructure stability and security at scale. What drives me is long-term infrastructure development: improving reliability, reducing downtime, enhancing security posture, and helping organizations transition into modern cloud-integrated ecosystems
Experience
My Career Journey
Assistant Manager - IT
FASHION BUG
April 2026 - Present
Providing Strategic Team leadership and managing IT infrastructure, procurement, budgeting, planning and smooth uptime of IT operations in retail.
IT Support Specialist - Datacenter
June 2024 - March 2026
EUREKA TECHNOLOGY PARTNERS
Team lead for day-to-day cloud and security operations for hybrid Azure (NSGs, Load Balancer, ExpressRoute) /AWS (EC2, S3, Route 53) environments, mentoring junior team members. Managing VMware, bare metal servers, hybrid cloud workloads and cloud governance policies. Setting up and managing Active Directory and Azure AD environments. Leading Microsoft 365 operations: Exchange, Intune, device management and Google Workspace: IAM, OUs, application Management. Supporting enterprise clients (US & AUS) with infrastructure troubleshooting, automation, onboarding & security. Participating in IT audits, VAPT, cloud usage reviews, and remediation plans. Ensuring SLA compliance and contributing to 24/7 infrastructure availability.
IT Executive - Datacenter
May 2023 - May 2024
EUREKA TECHNOLOGY PARTNERS
Managed Microsoft 365 tenants, Exchange Online, Entra ID security policies, and Intune device profiles. Working with Google Workspace User management and administration Performed Windows & Linux server administration, patching, VM deployments, and monitoring. Azure VMs, and cloud governance controls. Conducted incident troubleshooting, root cause analysis, and capacity monitoring. Supported compliance processes and infrastructure documentation.
IT Support Associate/ Intern
December 2022 - May 2023
EDINBOROUGH PRODUCTS
Internship in Factory on premises IT support. for On Premises IT operations on System Troubleshooting, Network and Firewall management, Server and Active Directory Management, handled factory Sage ERP system and Finance Systems and handling IT policy and regulation compliance and providing annual IT performance and reports to Factory manager and managing IT infrastructure.
My Certifications
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Education
MSc. in IT and Strategic Innovation
Kingston University, London
PGD. in IT (Equal to a British Honors Degree)
BCS, The Chartered Institute for IT
Diploma in IT
BCS, The Chartered Institute for IT
G.C.E. Advanced Level (Commerce Stream)
Ananda College, Colombo
